Terms and conditions

Welcome on the website we-help.ro!

Please read carefully the Terms and Conditions of Use of this website presented below. Your access to this site is subject to the Terms and Conditions of Use, implies your explicit acceptance of this document and represents the entire agreement between the parties.

Personal data protection

We Help! Association processes personal data in accordance with European Regulation no. 679/2016 on the protection of individuals with regard to the processing of personal data (GDPR) and the national legislation in force.

By communicating their personal data to the We Help! Association, the data subjects expressly and unequivocally agree that their personal data enter the Association’s database and be processed for the purpose of transmitting regular information about volunteering within the Association and about the projects carried out by the Association.

The association respects the confidentiality of personal data of which it becomes aware in any way. The personal data collected will not be disclosed to third parties except with the express consent of the data subject or in cases where the Association must comply with the obligations imposed by applicable law.

Policy of site use

All materials in the content of this site (including any material, any information, published on the site in any form – text, photos, graphics, audio, video) are the intellectual property of the We Help! Association. These materials may be copied or reproduced only with the prior written consent of the We Help! Association and mentioning the source.

We Help! Association reserves the right to change the content of the site at any time, including its terms and conditions of use. Continued use of the site implies acceptance of the new terms and conditions.

We Help! Association is not responsible for the consequences, including financial, arising from the use of the site, including its inadequate, improper or fraudulent use. We Help! Association does not warrant or assume responsibility for any contamination with viruses or any other similar contamination.

The terms and conditions regarding this site are governed by Romanian law. Any disputes arising from the use of the site or in connection with it will be resolved by the competent courts in Romania.

“Cookie” is a minimal piece of information that is transmitted to your browser by our web server and is saved on your computer’s hard drive. We Help! uses cookie information to generate content and services that are as accurate and personalized as possible to site visitors. For example, we may use information to find out what geographic region you are from and how often you visit our site. You can block the installation of cookies on your hard drive, but please note that blocking cookies may affect the performance of websites. For more information about the Cookies Policy please visit this page


Donations can be made online through the site. The donor has the opportunity to select the amount he wants to donate. The donated amount is withdrawn from the bank card indicated by the donor.

Online payments are processed by Mobilpay (S.C. NETOPIA Payments S.R.L) in a secure environment in accordance with the Romanian legislation on behalf of the We Help! Association. By filling out the donation form, you will be redirected to the payment processor to make the payment. Accepted cards are those issued under the VISA and Mastercard logos. We Help! does not charge any additional transaction fees. For finishing the completion of the transaction, the data necessary to authorize the transaction must be entered in the Mobilpay payment platform. Mobilpay transactions are processed 3D-Secure.

If the card is associated with an account in a currency other than RON, the transactions are made in RON, at the exchange rate of the issuing bank for the respective card.

Card data processing is done exclusively through the Mobilpay payment platform.


Your donation does not consist of deliverable physical products.

Confirmation of the donation will be made by an email generated by S.C. NETOPIA Payments S.R.L to the address you specified. In the email you will receive all the details related to the order placed.

Return and Cancellation

After the payment confirmation, it is impossible to cancel or reverse the donation made.